Same products, new strategic focus

Client: Blum

Project: Social Strategy

Date: July 2025

Context:

Innovation. Quality. Trust. Three words anyone in the know associates with Blum. Their fixtures, fittings, and services have already made them a huge name in the Kitchen, Bedroom and Bathroom industry. But could a social strategy refresh push them even further? 

Challenge:

Blum products reach kitchens in countless ways through major suppliers, independent designers, fitters, and more. With no direct-to-consumer route, the challenge was reaching every corner of their diverse audience effectively.  

Collective action:

Working closely with Blum’s team, we simplified their audience into six clear personas – split into primary and secondary groups. Each was mapped with their own needs, challenges, and habits on social. From there, the strategy took shape defining which platforms to prioritise, what content to create, and how to sound. The result? A streamlined, insight-led approach that connects – and converts. 

IN THEIR OWN WORDS

Nutshell have a real knack for creating compelling stories out of technical industry-specific information. As a kitchen fittings manufacturer, there is an inherent complexity to our products. Nutshell have helped us communicate with our customers in a way that is super digestible, accessible, and most of all, engaging.  

Krystyna Threlfall | Marketing Manager | Blum UK